Privacy Policy
This privacy policy describes how UnrollX collects, uses, and protects your personal information when you use our services.
Last updated: August 3, 2025
Owner and Data Controller
Quick Overview
What we collect: Email addresses, X/Twitter account data, usage analytics, and cookies.
Why we collect it: To provide our service, improve user experience, and analyze usage patterns.
Your rights: You can access, update, delete your data, and opt-out of marketing communications at any time.
Information We Collect
Information You Provide Directly
- Account Information: Email address, username, profile information
- Communication Data: Messages you send us, feedback, support requests
- Payment Information: Billing details (processed by third-party payment processors)
Information from Third-Party Services
- X/Twitter Data: Public tweets, profile information, follower data
Automatically Collected Information
- Usage Data: Pages visited, features used, time spent, click patterns
- Device Information: IP address, browser type, operating system, device identifiers
- Location Data: General geographic location based on IP address
- Performance Data: Error logs, crash reports, response times
Cookies and Tracking Technologies
We use the following types of cookies and tracking technologies:
Essential Cookies
Required for basic functionality, authentication, and security. Cannot be disabled.
Analytics Cookies
Help us understand how users interact with our service. We use Google Analytics and internal analytics tools.
Functional Cookies
Remember your preferences and settings to enhance your experience.
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness.
You can manage cookie preferences in your browser settings or through our cookie consent manager.
How We Use Your Information
Service Delivery
- • Provide and maintain our services
- • Respond to support requests
Improvement & Analytics
- • Analyze usage patterns
- • Improve our algorithms
- • Fix bugs and enhance performance
- • Develop new features
Communication
- • Send service notifications
- • Provide customer support
- • Send marketing emails (opt-out available)
- • Notify about policy changes
Legal & Security
- • Prevent fraud and abuse
- • Comply with legal obligations
- • Protect user safety
- • Enforce our terms of service
Third-Party Services We Use
X/Twitter API (X Corp.)
We access X/Twitter data to provide our core unrolling service.
Data collected: Public tweets, profile information, follower counts, engagement metrics
Privacy Policy: https://twitter.com/privacy
Location: United States
Google Analytics (Google LLC)
We use Google Analytics to understand how users interact with our website.
Data collected: Usage patterns, page views, session duration, demographic data
Privacy Policy: https://policies.google.com/privacy
Opt-out: Google Analytics Opt-out
Paddle (Paddle.com Market Ltd.)
Payment processing for subscription services.
Data collected: Payment information, billing details (we don't store credit card data)
Privacy Policy: https://www.paddle.com/legal/privacy
Location: United States
Data Retention
We may retain certain information longer if required by law or for legitimate business purposes.
Your California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act:
Right to Know
Request information about what personal data we collect, use, disclose, and sell.
Right to Delete
Request deletion of your personal information (with certain exceptions).
Right to Opt-Out
Opt-out of the sale of your personal information (we do not sell personal data).
Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
Important: We Do Not Sell Personal Information
UnrollX does not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.
How to Exercise Your Rights
To exercise your CCPA rights, contact us at:
- Email: [email protected]
- Subject line: "CCPA Privacy Request"
- Include: Your full name, email address, and specific request
We will respond to verified requests within 45 days (extendable by 45 days if necessary).
Children's Privacy (COPPA Compliance)
Our service is not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we discover we have collected personal information from a child under 13, we will delete that information from our systems within 30 days.
Data Security
We implement comprehensive security measures to protect your personal information:
Technical Safeguards
- SSL/TLS encryption for data transmission
- AES-256 encryption for data at rest
- Regular security audits and penetration testing
- Multi-factor authentication for admin access
Operational Safeguards
- Limited access to personal data (need-to-know basis)
- Employee background checks and training
- Incident response and breach notification procedures
- Regular data backups with encryption
Data Breach Notification: In the event of a data breach affecting your personal information, we will notify you within 72 hours via email and provide details about the incident and remedial actions taken.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. Currently, we primarily process data in the United States through our OVH infrastructure.
When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.
Your Rights and Choices
Account Control
- • Update your profile information
- • Change email preferences
- • Disconnect social media accounts
- • Delete your account entirely
Data Access
- • Request a copy of your data
- • Export your processed content
- • View your data usage history
- • Request data portability
Communication Preferences
- • Opt-out of marketing emails
- • Customize notification settings
- • Choose data sharing preferences
- • Set cookie preferences
Legal Rights
- • File complaints with authorities
- • Withdraw consent for processing
- • Object to certain data uses
- • Request processing restrictions
How to Exercise Your Rights
Contact us at [email protected] or use the privacy controls in your account settings. We will respond to verified requests within 30 days.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
How We Notify You
- • Email notification for material changes
- • Prominent notice on our website
- • In-app notifications for significant updates
- • Updated "Last modified" date at the top of this policy
Your continued use of our service after policy changes constitutes acceptance of the updated terms.
Legal Basis for Processing
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
General Inquiries
Email: [email protected]
Response time: Within 24-48 hours
Privacy-Specific Requests
Email: [email protected]
Response time: Within 30 days
Definitions
Personal Information/Data
Information that identifies, relates to, describes, or could reasonably be linked with a particular consumer or household.
Service/Application
The UnrollX website, application, and related services provided by UnrollX.
User/You
The individual using our Service or the person on whose behalf the Service is being used.
We/Us/Company
UnrollX, the data controller responsible for your personal information.
Third-Party Services
External services integrated with our platform (e.g., X/Twitter, Google Analytics, payment processors).